Before scheduling your first appointment, it is a good idea to contact your insurance provider to ensure that our physicians are in network. Also, please note that we do have a provider on staff who speaks Spanish, but is not always available. If you need an interpreter, please let us know when you schedule your appointment and we'll be happy to arrange one for you.
After scheduling your appointment, you can streamline your first appointment by completing four easy steps:
Step One: Download and complete our New Patient Packet
Step Two: Complete a medical records release
Step Three: Remember to bring your driver's license, current insurance card and insurance co-pay to your appointment
Please plan to arrive 15 minutes prior to your scheduled appointment. We look forward to seeing you!
Medical RecordsIf you need to have medical records sent from another OBGYN office, please print and complete the form below and bring it with you to your next visit:
Authorization for Release of Medical Records TO Bon Secours Upstate OB/GYN
Authorization for Release of Medical Records FROM Bon Secours Upstate OB/GYN
Prescription RefillsTo refill a prescription, please call and leave a message for your physician’s clinical assistant.
Please let us know which prescription you would like to have refilled, as well as your pharmacy’s name and phone number.
Greenville Office: 864-271-9780
Clemson Office: 864-654-9053
Please allow two business days to process prescription refills, and note that refill requests left at night or on weekends will be received the next business day. There is a small fee for calling in prescription refills.
Some prescriptions, including narcotics, will not be refilled over the phone. You may need to come by our office and pick up the prescription in person.
Pay My Bill
We have several convenient options to pay your bill:
If you have questions about a bill or an insurance claim, please call customer service at 864-603-6080 or to speak to someone at the office, please call 864-271-9780 and select option 6.
We accept cash, personal checks and Visa/MasterCard/American Express. You may bring payments to our office, pay by credit card over the phone by calling 864-271-9780, option 6 or mail a personal check to:
Upstate OB/GYN Group
124 Verdae Boulevard, Suite 204
Greenville, SC 29607
Attn: Accounts Payable