Bon Secours is committed to protecting the privacy of health information we create or receive about you. Health information that identifies you includes your medical record and other information relating to your care or payment for care.

Our Notice of Privacy Practices

Bon Secours will provide you with a Notice of Privacy Practices (Notice) that explains our privacy practices and your rights regarding your health information. The first time you receive care on or after September 23, 2013, you will receive a copy of our current Notice and a request to acknowledge its receipt. Bon Secours may need to change its privacy policies and practices from time to time and will update the Notice accordingly.

If you would like a paper copy of our Notice you may ask for a copy from any Bon Secours location. The Notice is also available here on our website for your convenience.  Simply click on the button below in your region to view and print a copy of our current Notice.

Greenville

Hampton Roads

Richmond

St. Petersburg 

Your Rights Regarding Your Health Information

An important part of the Notice is the section that explains your rights regarding your health information. Our Notice explains that you (or your personal representative) have the right to:

  • Inspect or receive a copy of your medical record(s)

  • Request an amendment or an addendum to the information in your medical record(s)

  • Request an accounting of hospital disclosures

  • Request restrictions

  • Request confidential communications

Care Everywhere

Bon Secours uses an electronic medical record system called Epic. Epic contains functionality called “Care Everywhere.” Care Everywhere is a fast and convenient way for healthcare providers to share information about their patients for the purpose of getting up-to-date information to help make decisions about care.

You can learn more about Care Everywhere by downloading the FAQs document.

You can see a complete list of other Epic customers here – if you receive care from any organizations on this list, they may use Care Everywhere to request your information from Bon Secours Health System.

Carequality is a collaborative of healthcare organizations using a common set of standards and specifications for secure health information sharing using Care Everywhere. A full list of participating members can be found here.

Bon Secours Mercy Health, Inc. Organized Health Care Arrangement Statement

Bon Secours Mercy Health, Inc. (“BSMH”) and its owned affiliates participate in certain treatment, payment and health care operations, including quality improvement and assessment activities, as part of an established organized health care arrangement (“OHCA”).  Pursuant to the OHCA, BSMH providers work jointly to achieve the Triple Aim (enhancing patient experience, improving population health, and reducing costs) to improve the quality of care provided to our patients.  

Further, through a shared electronic medical record (“EMR”), other health care providers also engage in one or more OHCA activities with BSMH in support of high-quality patient care.  As OHCA members, BSMH and participating health care providers may use and disclose the patient health information contained within the EMR for the treatment, payment and health care operations purposes of each of the OHCA participants.

Below are the health care providers that participate in the BSMH OHCA and share patient information:  

ALL BSMH ENTITIES 

ALL COMMUNITY CONNECT PROVIDERS WITH DESIGNATION AS PARTICIPATING IN THE SHARED EMR