Temporary Visitor Restrictions

For the health of our patients, visitors, health care providers and communities, we ask that people do not visit our facilities, including senior services and long-term care locations.

Current visitor guidelines are as follows:

1 Visitor:

All admitted, Emergency Department, procedural, and surgical patients
 
2 Visitors:

Women in labor, mother/baby, NICU
Pediatric patients under 12

COVID positive/patients under investigation (PUI’s):

  •  Visitation is permissible, particularly for patients at end-of-life.
  • Visitation will require full PPE regardless of vaccination status, including a face covering, gown, gloves, and eye protection.  Staff will assist the visitor with proper donning and doffing of this equipment.
  • Visits must be approved by the nursing supervisor and/or other members of the patient’s health care team.

General Restrictions:

  •  Visitors should remain masked inside our facilities; this includes patient rooms.
  • No visitors are allowed under 15 years of age.
  • Community clergy/spiritual support allowed and not included as the one visitor.
  • Patients with disabilities who require assistance because of their disability are allowed one designated support person (DSP) per day for the duration of their stay.  A DSP does not exclude or prohibit a visitor, as above.

Older visitors and those with comorbid conditions associated with increased risk of COVID-19 are encouraged to avoid visitation

Bon Secours continues to monitor the latest data trends in our facilities and communities to ensure visitation polices and services provided are appropriate to keep patients, visitors, associates and providers safe. In addition to completing universal screening checks for all associates, patients and visitors, Bon Secours continues to implement physical distancing in congregate settings, and frequent cleaning of high-touch areas.

The following precautions will be asked of all visitors:

  • All visitors will have a temperature check and appropriate symptom/exposure screening prior to entry to the facility. Visitors presenting with a fever or symptoms suggestive of possible COVID-19 infection (per current CDC recommendations) will not be permitted to enter.
  • All visitors must comply with universal masking, social distancing, hand hygiene and cough etiquette.
  • Visitors are encouraged to remain in patient’s rooms and to alert nursing staff when they are leaving.

 Exceptions will be considered based on end-of-life situations or when a visitor is essential for the patient's emotional well-being and care.

We recognize that this can be disappointing to our visitors, patients and residents, and we apologize for any inconvenience this may cause you or your family. The health of you and our patients/residents is our top priority.

We believe that having loved ones nearby lifts spirits, brightens moods and improves healing. However, everyone's safety, there are a few things to consider when coming by to say hello.

General Visiting Hours

7 am – 8:30 pm, daily

Details

  • You can have a maximum of two visitors at any one time.
  • Children under the age of 12 require special permission by patient's nurse to visit patient rooms, and are not allowed in the ICU unless they are a patient's sibling.
  • Wash your hands often while visiting our facility. It prevents the spread of germs that can cause infection.
  • If you've got a fever, cold, or any infection symptoms, please stay home.
  • Bon Secours – Southern Virginia Medical Center is a tobacco-free campus. No smoking is allowed anywhere on the grounds.
  • Don't bring patients food or candies unless your attending doctor gives permission.
  • Animals are prohibited in the hospital except for registered Seeing Eye dogs.
  • Emergency Department (ED) – Visitation in our ED is limited to one visitor per patient, at the discretion of our physician and/or nursing staff and may be altered depending on the patient's condition or special needs.

Gift Shop

Our gift shop is a great place to find all kinds of gifts to tell loved ones "I care." Visit us in the hospital main lobby daily from 10 am until 4 pm and 6:30 pm until 8:30 pm.

Cafeteria

Patients, guests and their families can also get a healthy meal, snack or beverage in our cafeteria. You'll find it on the south end of the building on the first floor. Vending machines are also available in the cafeteria as well as in ICU and ED waiting areas.

The cafeteria serves meals at the following times:

Breakfast: 7:30 am - 9:30 am
Lunch: 11:30 am - 2 pm