Spiritual Care

Our professional Spiritual Care team is available around the clock to help you in your time of need. They are here to offer support, Sacramental ministry, assist you and your family with advance care planning, reflect with you, and connect you with your own clergy or faith community.

Spiritual services are free and confidential to you and your family.

To speak with a chaplain at our hospitals, please call one of the numbers listed below. For 24-hour Emergency service, please dial 804-287-PRAY[7729], and ask the operator to page the chaplain on call.

Interpreter and Translation Services

We’re proud to offer interpretation and translation services to our patients who need it. Once an interpreter is requested, we will work to set up a conference call between the service and you and your family.

For Our Patients with Special Needs

We will take every step necessary to help accommodate our patients with hearing, vision, or other physical impairments. Please ask any member of your care team for assistance.

Advanced Care Planning

When you are admitted to a Bon Secours hospital, our policy is to ask you if you have Advance Medical Directive. This routine procedure enables our staff to insure that your wishes for your own medical treatment are respected. A chaplain will gladly answer your questions pertaining to Advanced Care Planning and help you execute am Advanced Medical Directive should you so desire. This service is free and requires no notary.

Patient Advocacy

Our team of patient advocates works to ensure that every patient has the best experience at our facilities. Contact us for information about patient resources, to ask questions about your treatment or to voice concerns or complaints about the quality of your care at our facilities.

If you have a question, please call a service excellence expert or complete the form below. A Bon Secours representative will contact you at the phone number or email you provide within the next 2-3 business days.

Please call 757-886-6699 to reach a service excellence expert during business hours: Monday through Friday, 9:00 AM to 5:00 PM.