Bon Secours today announced that it will be consolidating acute care and emergency services across the South Side, from Bon Secours DePaul Medical Center in Norfolk to Bon Secours Maryview Medical Center in Portsmouth, by the end of the first quarter 2021.

For several years, and recently during the COVID-19 pandemic, Bon Secours has been strategically and diligently evaluating the best way DePaul Medical Center can provide the most appropriate level of service, as patients across the Hampton Roads community change the ways in which they seek care. This is a transformative and unprecedented period for health care, marked by challenges of how to deliver high-quality, value-based care during a global pandemic.

This decision follows a very deliberate and thorough discernment process conducted by the Hampton Roads executive leadership team, in conjunction with its Board of Directors.

With a current average daily census between 20-30 patients a day and little significant increase related to the patient population impacted by COVID-19, combined with a significant decrease in demand for emergency care as access to care has expanded, DePaul Medical Center’s acute and emergency care services no longer serve a vital need in the Norfolk community.

By April 1, 2021, in an effort to meet the community need, strengthen the ministry and fulfill our Mission in Hampton Roads, all hospital outpatient departments of DePaul Medical Center will become departments of Maryview Medical Center. The three primary care practices that are currently departments of DePaul will continue to operate as practice sites of the Bon Secours Medical Group. Emergency, and inpatient, acute care will be consolidated to the Maryview campus in Portsmouth as a single acute care hub for the South Side.

Robust efforts have been taken over the years to help sustain acute and emergency hospital operations at the facility. While these efforts offered temporary benefit, they were not enough to sustain acute and emergency care in an environment of significant decline.

Bon Secours will continue to provide compassionate care through our outpatient, ambulatory, physician, and community health services, including the Bon Secours Care-A-Van, on the DePaul medical campus and in the greater Norfolk community. The future of the acute care building on the DePaul medical campus is currently being assessed, and more information will be shared as it becomes available.

“We commit to working closely with our associates and providers to share timely and transparent information, especially as it relates to the transition of services and employment
opportunities. We take the responsibility that comes with this decision very seriously, and we do not go into it lightly,” said Amy Carrier, president, Bon Secours Hampton Roads. “As a Catholic health ministry, we acknowledge that these are difficult discussions during challenging times, but they are necessary to ensure we are making decisions that help sustain care in the communities we serve well into the future.”

Bon Secours will work with patients and collaborate with community providers to ensure continuity of care. More information will be provided as it becomes available in the coming months.

“Throughout its long history in Norfolk, DePaul has been known for its exceptional, personalized care. While this transition is underway, we will honor the legacy of DePaul Medical Center, continue to serve our patients with compassion and dignity, and will remain focused on our founding congregations’ steadfast commitment to ensuring that compassionate care is available for each of our patients, communities and associates – especially in times of need,” said Carrier. “Bon Secours outpatient, ambulatory, physician, and community health services will remain on the DePaul medical campus, and we will continue to explore additional ways to support the evolving needs of our community”.

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