Neonatal Care Unit (NCU) at St. Francis Eastside Hospital
125 Commonwealth Dr
Greenville , South Carolina 29615
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Neonatal Care
Every parent hopes for a normal, full-term birth for their child. Some infants, however, may need more help in their first crucial moments to get off to a strong start. That’s where the Level II Neonatal Care Unit (NCU) at St. Francis Eastside Hospital can help.

Our recently redesigned NCU was constructed to be comfortable and family-centered, making it easier for you to spend time with your baby. We offer private room options, rather than a traditional open nursery, which create quiet, peaceful environments for mother-baby bonding. There are even two rooms specifically built for twins to ensure that families will never need to separate.

24-hour Neonatologist Coverage
At St. Francis Eastside Hospital, unlike other Level II NCUs in the region, we are committed to having experienced, board certified neonatologists (pediatricians with special training to care for premature and sick newborns) present in the hospital 24 hours a day, 7 days a week. We have partnered with Onsite Neonatal Partners, one of the nation’s leading practices in compassionate, evidence-based neonatal care. Onsite performs the following critically important services for our fragile babies:

  • Attending High-Risk, Premature, and/or Cesarean births
  • Monitoring infants in the Neonatal Care Unit
  • Performing well-infant exams when requested by the hospital or pediatrician
  • Providing state-mandated newborn hearing screenings
  • Additional services for your baby and family

Our Neonatal Team
Susan Miller, M.D., Director of Neonatology

Sunny Patel, M.D., Neonatologist

Families choose to deliver at St. Francis Eastside for our experienced team and high-quality, personalized care. In addition to in-house Onsite neonatologists, you and your baby will have the support of our multidisciplinary team, including experienced nurses, respiratory therapists, social workers, and pastoral counselors. 

Learn More and Contact Our Team
If you’d like more information about Neonatal Care, contact St. Francis Eastside to schedule a prenatal consult or NCU tour, and register for educational sessions to learn more about caring for your newborn.

Whether you are planning your stay, or your baby was recently cared for in NCU, Onsite invites you to connect to discover more about the needed services Onsite may have provided to your infant at St. Francis Eastside and to assist you with any next steps.


Bon Secours offers 24/7 parent education powered by YoMingo®, an education program designed to give you convenient access to valuable information. It includes the tools and support you need at every stage of your journey.

YoMingo gives you access to:

  • Evidence-based information on prenatal care, labor & birth, postpartum, breastfeeding, and newborn care including lots of videos
  • Information specific to your arrival and stay at Bon Secours
  • List of available classes and support groups
  • Kick counter, contraction timer, personal journal, feeding log, immunization log, and other tools

This education powered by YoMingo is available on any device with an internet connection and also as a mobile app called YoMingo.

Register for the program by clicking here:


Once you have registered, you will receive an email invitation from where you will be provided unique login credentials. If you do not receive the email in your inbox, be sure to check your junk/spam folder. You can also download the mobile app version by searching your app store for “YoMingo”

Already registered? Log in here:

Disclaimer: The information in YoMingo® is NOT intended to take the place of a healthcare provider or any information that your healthcare provider has discussed with you about your own personal health. It is imperative and advised that you find care and work with your healthcare provider to keep yourself healthy and safe. Always call your healthcare provider with any questions you may have. By creating an account in YoMingo, you have verified that you have read and agree to this disclaimer.