Welcome to Bon Secours Hartfield Medical Center, a department of Rappahannock General Hospital.
Our friendly and knowledgeable staff and providers are well equipped to care for a wide variety of medical needs for all members of your family, including adults, children and adolescents. Our extended hours are designed to help you get the care you need when you need it.
Insurance and payment information
We accept most insurance plans, including Medicare. Many plans require that you make a co-payment at the time of your visit. For self-pay patients, payment is expected in full at the time of service. To make payment as easy as possible for you, we accept cash, checks, VISA and MasterCard. Patients may contact the practice manager to discuss options for financial assistance. If you have any questions regarding your bill, please contact our business office at 804-435-0997.
For emergencies, our physicians are available to you 24 hours a day. You can reach our on-call physician services after hours by calling 804-435-8000. If at any time you are experiencing a life-threatening emergency, call 911.
We request 72 hours notice for processing physician referrals, except in the case of an emergency.
For your convenience, refill requests for medications other than controlled drugs may be requested through your pharmacy, and your pharmacy will submit the request to us. Medication refill requests should be made during normal business hours. We request 48 hours to provide refill requests. We are not able to process medication requests after hours. Please remember that in certain situations, appropriate medical care requires a patient examination before a prescription can be filled.