Welcome to Bon Secours East End Pediatrics. It is our sincere desire to give you the best health care possible. We specialize in pediatrics and provide compassionate primary care to children of all ages.
Office hours & appointments
Our office is open Monday - Friday, 8am - 5pm. In most circumstances, we can accommodate same-day appointments. Please contact us 24 hours in advance if you need to cancel your appointment.
In order to provide you with the best possible care, we need the most up-to-date information. Please remember to bring your insurance card and a list of all medications your child is taking.
Insurance and payment information
We accept most insurance plans, including Medicare. Many plans require that you make a co-payment at the time of your visit. For self-pay patients, payment is expected in full at the time of service. We accept cash, checks, VISA and MasterCard. Patients may contact the practice manager to discuss options for financial assistance. If you have any questions regarding your bill, please contact our business office at 804-521-9300 or 800-732-7072.
For emergencies, our physicians are available to you 24 hours a day. You can call our main office at 804-864-9600, and after hours you will be transferred to our on-call physician service. If you are experiencing a life-threatening emergency, call 911.
We request 72 hours notice for processing physician referrals, except in the case of an emergency.
For your convenience, refill requests for medications other than controlled drugs may be requested through your pharmacy, and your pharmacy will submit the request to us. Medication refill requests should be made during normal business hours. We request 48 hours to process refill requests. We are not able to process medication requests after hours.
Please remember that in certain situations, appropriate medical care requires the benefit of a patient examination before a prescription can be filled.
Your records are confidential and will not be released without a signed consent from you.
Some of our comprehensive services include:
- Annual physicals
- Chronic care for diseases such as diabetes, hypertension and obesity
- Sports physicals and back-to-school physicals
- Well checkups and immunizations
- Newborn care at hospital
- Care of acute childhood illnesses
- Lactation Counseling — free to our mothers
- Around-the-clock telephone access to a pediatrician for urgent concerns