We bring to every life the full resources of Bon Secours Virginia Health System, with a focus on high-quality customer service and ready access to private rooms. As a Catholic health system, Bon Secours is committed to caring for the community it serves with a staff who are called to serve others.
Our Spiritual Care team at Bon Secours DePaul Medical Center provides compassionate spiritual care and hospitality presence for all who enter our facilities. No matter your need, 24-hour emergency spiritual service is available to you.
During your stay with us, we pray that you are able to experience a sense of meaning, value, purpose, and connection with your God. We honor the religious, spiritual, and cultural preferences of you and your family with dignity and respect. We encourage pastoral visits from your own clergy.
To speak with a chaplain at our hospitals, please call one of the numbers listed below. For 24-hour Emergency service, please dial 804-287-PRAY, and ask the operator to page the chaplain on call.
Interpreter and Translation Services
We offer an interpreter and translation service to our patients and their families. Ask a member of your care team for more information and they will accommodate your request to the best of their ability.
For Our Patients with Special Needs
If you have a hearing, vision or other physical impairment, we will work with your and your family to make the appropriate accommodations. Ask any member of your care team for assistance.
Disclaimer: The link to the pricing guide below provides a comprehensive list of costs associated with each inpatient and outpatient service provided by our hospitals. This form is also known as a chargemaster. The chargemaster should not be used by patients to comparison shop before choosing which hospital to receive care from or to estimate the overall cost of health care services, as those prices can vary depending on coverage. For more information regarding the cost of your care, contact our financial counsel staff at 757-889-4126.
Download our hospital pricing guide to see pricing for procedures, pharmaceuticals and supplies at this hospital.
For more information, please visit our chargemaster FAQ page.
Our team of patient advocates works to ensure that every patient has the best experience at our facilities. Contact us for information about patient resources, to ask questions about your treatment or to voice concerns or complaints about the quality of your care at our facilities.
If you have a question, please call a service excellence expert or complete the form below. A Bon Secours representative will contact you at the phone number or email you provide within the next 2-3 business days.
Please call 757-889-5340 to reach a service excellence expert during business hours: Monday through Friday, 9:00 AM to 5:00 PM.