Temporary Visitor Restrictions

Bon Secours recognizes that having family support is important for the wellbeing of our patients. Therefore, while continuing to ensure the safety of our patients, health care workers and visitors, visitation restrictions are being relaxed effective Friday, May 29th.

Moving forward, visiting hours will now be held seven days per week between 10 am and 6 pm. The new policy will allow one visitor per patient, per day.

The one exception to this rule is our Emergency Department. No visitors will be allowed in unless a patient requires a medical companion or is in an end-of-life situation. This restriction will help ensure the safety of our patients and community.

St. Francis Eastside 4th Floor (OB ED, Mother/Infant Unit, Labor & Delivery) may have the one visitor without the visiting hour restrictions. NICU patients may have 2 visitors.

The following precautions will be required of all visitors:

  • All visitors will have a temperature check and appropriate symptom/exposure screening prior to entry to the facility. Visitors presenting with a fever or symptoms suggestive of possible COVID-19 infection (per current CDC recommendations) will not be permitted to enter.
  • All visitors must comply with universal masking, hand hygiene and cough etiquette. 
  • Visitors are encouraged to remain in patient’s rooms and to alert nursing staff when they are leaving. 

Bon Secours continues to have a no visitor policy for COVID-19 patients and in those areas caring for potential COVID-19 patients. Visitors age 15 and under are also not allowed. Additionally, older visitors and those with comorbid conditions associated with increased risk of COVID-19 are encouraged to avoid visitation. 

These changes do not apply to the Bon Secours St. Francis Cancer Center due to this facility having a high risk patient population.


An ATM is located across from the cafeteria at St. Francis Eastside.

Cafeteria Hours 

Monday - Friday

Breakfast : 7:00 to 10:30 a.m.
Lunch: 11:30 a.m. to 1:30 p.m. Salad bar available until 2:00 p.m.
Dinner: 4:30 to 5:30 p.m.


Continental Breakfast: 6:00 to 10:00 a.m.
Lunch: 11:15 a.m. to 1:30 p.m., grill only
Dinner: 4:30 to 5:30 p.m., grill only

Continental Breakfast: 7:00 to 8:30 a.m.
Lunch: 11:00 a.m. to 1:30 p.m.
Dinner: 5:00 to 5:30 p.m.


People of all faiths are welcome in the chapels at St. Francis. The chapel is located on the ground level of St. Francis Eastside.

Gift Shop

The gift shop at St. Francis Eastside is directly beside the cafeteria, and is open Monday through Friday from 9:00 a.m. to 5:00 p.m. Flower arrangements are available for delivery to patient rooms. If you would like to order an arrangement, please confirm the location of the patient and contact the St. Francis Eastside gift shop at 864-675-4089. You may choose the price range for your flowers, gift baskets, or other items based on availability. Payment by Visa or Mastercard is expected at the time of the order.


Parking is available near entrances A and B at St. Francis Eastside. Joint Camp patients have reserved parking available near entrance B.

Sending Flowers and Gifts

Mail and flowers sent to patients are delivered to their rooms. If mail or flowers arrive after the patient has been discharged, we make every attempt to forward them.


A vending area is located on the first floor near the cafeteria. Drink machines are located on some patient floors in both locations; ask a staff member for details.

Wireless Access

Free wifi is available for patients and guests. Choose network “BSHSIGuest” and agree to terms to connect.