Bon Secours Richmond Community Hospital has been recognized with the 2020 QUEST® Award for High-Value Health Care from Premier Inc., a leading health care improvement company, for providing outstanding patient care. 

Richmond Community Hospital received the award for achieving top overall performance in all five of the areas measured in Premier’s nationally acclaimed QUEST 2020 collaborative, including affordability, effective care and coordination, prevention and treatment for leading causes of mortality, person and family experience, and patient safety. Bon Secours Richmond Community Hospital is one of only five health care providers to earn this award out of nearly 200.

“This recognition reinforces our commitment to reliably deliver the best care experience to the patients we serve,” said Leigh Sewell, president, Bon Secours Richmond Community Hospital and Bon Secours Memorial Regional Medical Center. “Richmond Community Hospital is proud to win the QUEST Award as we continue down our path of improving patient outcomes and community health overall.”

Premier brings together 1,500 hospitals and health systems in multiple collaboratives, including QUEST, to leverage the power of collaboration on a national scale. Within these collaboratives, health care providers work with each other to develop, share and scale best practices that improve quality and safety, reduce costs and share risk.

A recipient of The Joint Commission and National Quality Forum’s 2015 John M. Eisenberg Patient Safety and Quality Award, QUEST was launched in 2008 to help health systems reliably deliver the most efficient, effective and caring experience for every patient, every time. Hospitals in Premier’s QUEST collaborative perform 29% better than non-Premier hospitals in achieving value-based purchasing payments.

All 197 QUEST 2020 hospitals submitting data for 4Q2018 through 3Q2019 were eligible for the QUEST Award. Performance thresholds were established at the top quartile of performance in all measures except affordability, which was based on top tercile of performance, from the baseline period. Top performance methodology for each dimension varied depending on the measure calculation and methodology. 

Bon Secours Richmond Community Hospital is celebrating its 25th year of joining the Bon Secours ministry.