To ensure the safety of patients, visitors and health care workers at Bon Secours during the COVID-19 pandemic, visitation to patients has been limited. Bon Secours recognizes that having family support is important for the wellbeing of our patients. Therefore, while continuing to ensure the safety of our patients, health care workers and visitors, visitation restrictions have been relaxed at all seven Richmond market hospitals. 

Current visitor guidelines are as follows:

One visitor:

  • All admitted patients (excluding COVID-19 patients)
  • Emergency Department patients (excluding COVID-19 patients)
  • End-of-life situations or when essential for well-being and care
  • Community clergy/spiritual support

Two visitors:

  • Children under 12
  • Mother/baby
  • NICU / Labor & Delivery (including doula if requested)

Bon Secours continues to monitor the latest data trends in our facilities and communities to ensure visitation polices and services provided are appropriate to keep patients, visitors, associates and providers safe. In addition to completing universal screening checks for all associates, patients and visitors, Bon Secours continues to implement physical distancing in congregate settings, and frequent cleaning of high-touch areas.

The following precautions will be asked of all visitors:

  • All visitors will have a temperature check and appropriate symptom/exposure screening prior to entry to the facility. Visitors presenting with a fever or symptoms suggestive of possible COVID-19 infection (per current CDC recommendations) will not be permitted to enter.
  • All visitors must comply with universal masking, social distancing, hand hygiene and cough etiquette. 
  • Visitors are encouraged to remain in patient’s rooms and to alert nursing staff when they are leaving. 

At this time, visitors are not permitted to visit COVID-19 patients in the ICU or visit designated respiratory units. Visitors age 15 and under are also not allowed. Additionally, older visitors and those with comorbid conditions associated with increased risk of COVID-19 are encouraged to avoid visitation.