Bon Secours Hampton Roads Dedicated Service Award Recipients Named for 2018

Bon Secours Hampton Roads Health System has announced the winners of the 2018 Dedicated Service Awards. The winners are Charles Butler, Angela Fiedler, Tania Robinson-Moore and Latasha Veal.

The Bon Secours Health System Dedicated Service Awards honor employees who have demonstrated their commitment to the core values of Bon Secours. Winners are chosen by a team of managers who base their decisions on how well nominees meet the selection criteria, which include support of the mission of Bon Secours, personal development and accomplishments in activities reaching beyond the recipient’s basic job description.

Charles ButlerCharles Butler, RN, Bon Secours Cancer Institute at DePaul
Butler is a registered nurse with the radiation oncology department for Bon Secours Cancer Institute. His calming demeanor helps him to assess the needs of a patient and leave them in the care of a doctor feeling comfortable and at ease with their appointment. Butler, who is retired military, never hesitates to go the extra mile for a patient and “he truly lives the mission- we dress the wound, God heals the wound.” At Christmas, Butler will lay wreaths on the veteran’s headstones at Albert G. Horton Memorial Veterans Cemetery in Suffolk.


Angela FiedlerAngela Fiedler, Manager, Bon Secours Maryview Center for Physical Rehabilitation
Fiedler is the manager for the Bon Secours Maryview Center for Physical Rehabilitation. She has been a part of the Bon Secours ministry since 1995 and is passionate about providing quality care to patients. Angie has served on several committees designed to push delivery in health care forward. She served as an instructor for error prevention training, fully embracing and implementing her teachings to her two units. She also provided education on acute rehabilitation admissions criteria and is working to help decrease length of stay on the medical surgical units by improving referral-to-admit times to acute rehabilitation. Angie is an active participant in the Maryview Proud committee, which aims to improve the medical center’s culture. She consistently volunteers to serve meals during the holidays and at the staff picnic during the night shift. She has also volunteered for community stroke awareness events.



Tania Robinson-MooreTania Robinson-Moore, Operating Business Manager, Bon Secours Maryview Medical Center
Tania Robinson-Moore serves as the business manager for the operating room at Bon Secours Maryview. One of the first things people notice about Robinson-Moore is her kindness. According to colleagues, she goes out of her way to help others and her kindness extends to employees in other departments. She is well-respected by staff and physicians, and as a business manager, is constantly finding ways to keep costs down in Surgical Services. She is an expert at negotiating prices for implants and equipment. She is also a member of the Clinical Value Analysis Team and the Diversity and Inclusion Committee. Robinson-Moore is working toward an undergraduate degree in business and expects to graduate in December. Soon after, she plans to pursue her Master of Business Administration degree.



Latasha VealLatasha Veal, Pharmacy Technician, Bon Secours Harbour View Sterile Compounding Pharmacy

Pharmacy technician Latasha Veal specializes in patient assistance. Every day, she meets with cancer and chronically ill patients to assess their financial needs. Then, she applies for free drug or co-pay assistance on their behalf. Her compassion and dedication to Bon Secours and its patients are among her best assets. “Overall, everyone in Bon Secours Hampton Roads Outpatient Infusion Center knows Latasha and reaches out to her when they find out about a patient in need,” said Jerilyn Arneson, Pharmacy Operations Manager and Latasha’s supervisor. “The oncologists, in addition to the nurses and especially me, appreciate her so much.” In fiscal year 2018, Latasha recovered $1.2 million worth of free drugs for patients. She is the first and only Patient Assistance Pharmacy Technician in Bon Secours Virginia. Thanks to her efforts and success, Bon Secours Hampton Roads will soon hire an additional Patient Assistance Pharmacy Technician, and Bon Secours Richmond will hire its first two.