St. Francis Eastside
125 Commonwealth Drive
Fourth Floor
Greenville , South Carolina 29615
Get Directions Tel: 864-675-4000

Great Expectations: Your Journey to Having a Bon Secours Baby

The COVID-19 crisis has everyone feeling a little on edge, including pregnant women and their partners, who may be feeling the pandemic pressure more than most. Hospital tours and birthing classes have been canceled across the country with the implementation of social distancing. That leaves some couples, especially those expecting their first child, with a lot of questions and we're here to answer them.

When to Arrive
Your health care provider will give you advice about when to come to the hospital. If you are having a scheduled C-section, your physician will give you additional instructions about reporting to the hospital and preparing for your procedure at one of your last office visits.

Where to Go
Enter St. Francis Eastside at Entrance C. Take the elevator to the 4th floor and check in at the desk; you will be asked to provide your ID and insurance card.

Labor and Delivery
During labor and delivery, each mom-to-be will get her own private suite. These updated rooms are fully equipped with the technology you need to have a safe, comfortable and smooth delivery. While the rooms are technologically advanced, they also have a home-like feel and are full of light and color to provide you a sense of comfort and warmth during your birthing experience.

The nurses on the Labor and Delivery Unit are dedicated exclusively to women who are in labor, and they are experts in the labor and delivery process.

Your nurse will ask you what your plans are for pain management. Whatever pain management method you choose, your nurses will support your decision and let you know what to expect as labor progresses. St. Francis has anesthesiologists available 24/7.

What Happens After Delivery?
After your birth, you and your baby will be moved to a room in the Mother Infant Unit.  As part of our Family Friendly philosophy, babies are kept in the room with you throughout the entire hospital stay. The rooms have a sofa perfect for Dad or another family member to room-in with mom, as well as private bathrooms with a walk-in shower. Free wireless internet access is also available.

The Mother Infant nurses provide expert clinical   care for both you and your infant during your stay and will let you know how to care for yourself once you return home.

Pain management after delivery is a priority. Your physician will prescribe pain medication that is safe for you (and your baby, if you are breastfeeding). These medications are usually prescribed “as needed” instead of on a schedule, so please let your nurse know when you need medication. We use a pain scale from 1 (no pain) to 10 (extreme pain) and suggest you ask for pain medicine when you are at a 3 or 4 on the pain scale.

Neonatal Specialty Care Unity (NSCU)
Very few babies will ever need the Neonatal Specialty Care Unit, but you can find comfort knowing Bon Secours is fully equipped to provide the best care for your baby. We offer a 24/7 Level II Neonatal Specialty Care Unit with 8 private rooms and two twin rooms in which we care for babies with breathing difficulties, poor feeding skills, or trouble regulating body temperature.

Our Level II NSCU is licensed to treat those late preterm babies who are at least 32 weeks and have a birth weight approaching 1500 grams (3.3 pounds). The NSCU is not just for preemies. We also care for full-term infants who have unexpected needs.


St. Francis Lactation Center : 864-675-4215
OB Registration/Insurance Questions: 864-675-4543
Class Registration Questions: 864-675-4400
Billing: 864-282-4943
Medical Records: 864-675-4268


Bon Secours offers 24/7 parent education powered by YoMingo®, an education program designed to give you convenient access to valuable information. It includes the tools and support you need at every stage of your journey.

YoMingo gives you access to:

  • Evidence-based information on prenatal care, labor & birth, postpartum, breastfeeding, and newborn care including lots of videos
  • Information specific to your arrival and stay at Bon Secours
  • List of available classes and support groups
  • Kick counter, contraction timer, personal journal, feeding log, immunization log, and other tools

This education powered by YoMingo is available on any device with an internet connection and also as a mobile app called YoMingo.

Register for the program by clicking here:


Once you have registered, you will receive an email invitation from where you will be provided unique login credentials. If you do not receive the email in your inbox, be sure to check your junk/spam folder. You can also download the mobile app version by searching your app store for “YoMingo”

Already registered? Log in here:

Disclaimer: The information in YoMingo® is NOT intended to take the place of a healthcare provider or any information that your healthcare provider has discussed with you about your own personal health. It is imperative and advised that you find care and work with your healthcare provider to keep yourself healthy and safe. Always call your healthcare provider with any questions you may have. By creating an account in YoMingo, you have verified that you have read and agree to this disclaimer.