Temporary Visitor Restrictions

For the health of our patients, visitors, health care providers and communities, we ask that people do not visit our facilities, including senior services and long-term care locations. For mother/baby and pediatric patients, visitors are limited to a designated partner or primary caretaker/guardian (only one at a time). Exceptions will be considered based on end-of-life situations or when a visitor is essential for the patient's emotional well-being and care.

We recognize that this can be disappointing to our visitors, patients and residents, and we apologize for any inconvenience this may cause you or your family. The health of you and our patients/residents is our top priority.

Visiting Hours
8:00 a.m. to 9:00 p.m. (for most patient areas)
Guests are expected to keep visits brief and respect patient privacy when speaking with physicians or nurses.

Intensive Care Unit (ICU) Visiting Hours
8:00 a.m. to 9:00 a.m.
Noon to 1:00 p.m.
4:00 p.m. to 5:00 p.m.
8:00 p.m. to 9:00 p.m.

The ICU is located on the third floor of the hospital. Visitors to the ICU will be given a card listing recommended guidelines for visiting patients.

Cafeteria Hours
7:00 am to 10:30 a.m.
11:00 a.m.to 3:30 p.m.
4:00 p.m. tp 6:30 p.m.

OLBH CareLine/Physician Referral
The first of its kind in the local area, OLBH’s CareLine provides one easy-to-remember number to answer your questions quickly. The OLBH CareLineallows callers to speak with a specialist who provides detailed information about members of the hospital's medical staff, health screenings, class registration and OLBH programs and services. Simply dial 606-833-CARE (2273) to reach the OLBH CareLine.

Gift Shop
The OLBH Auxiliary operates the gift shop located in main lobby. The gift shop offers a variety of gifts as well as snacks, cards, flowers, magazines and personal products. Items can be requested by calling the gift shop at 606-833-3110, or simply dial 3110 on a patient room telephone.

Gift Shop Hours
Monday, Tuesday, Thursday and Friday:  9:00 a.m. to 7:00 p.m.
Wednesday: 9:00 a.m. to 6:00 p.m. 
Saturday:  10:00 a.m. to 4:00 p.m.
Sunday:  1:00 p.m. to 4:00 p.m.

Guest Food Options

OLBH’s cafeteria features a salad bar and serves a selection of both hot and cold entrees at affordable prices. Guests can enjoy restaurant style dining or have meals boxed for take-out. The cafeteria is located on the hospital's ground level.

"Dial-A-Meal" provides the cafeteria's daily menu and can be reached by dialing 3107 from a patient room telephone.

Guest Meal Trays
Guest trays are available to family members unable to leave a patient's bedside. The cost is $5.00. To order a guest food tray, please speak with the patient's nurse.

Vendor Check-in
OLBH has expanded the vendor compliance program with SymplrPass check-in stations. Check-in stations have been placed in the front circle lobby and at the entryway to the emergency room. SymplrPass check-in stations make the process less complicated for vendor representatives, Vendors open the Symplr mobile app on their smartphones, enter check-in details, scan the SymplrCode, and print a day pass. All vendors that come on site are required to register with the Symplr Credentialing Service.

ln order to meet the recommendations and expectations of The Joint Commission and to promote safety at OLBH, all vendors must sign up immediately. Any vendor representative/technician observed not following the requirements of this policy must be informed of the appropriate procedures. OLBH employees are not to agree to meet with any representative that does not properly display a Symplr day pass. lf a Symplr day pass is not properly displayed upon arrival to the department, the vendor representative needs to be directed immediately to the check-in stations.

lnformation for vendors regarding initial vendor processing:
1. Sign up as a New Vendor at symplr.com.
2, Send appropriate files and other credential verification to Symplr
3. Vendors will receive an lD badge within a few days after an account is activated.

New vendor representatives and service technicians will have a 30 day grace period to turn in their documents to Symplr once they register.