Compliance Program

BSMH has implemented a compliance program (“Program”) and BSMH Code of Conduct (“Code”) that applies to all associates, Board members, providers, and contractors across BSMH. BSMH is committed to the highest standards of integrity as we deliver care, and our Program is designed to address and mitigate risks associated with an integrated global healthcare delivery system.

An effective compliance program fosters a culture of integrity that starts with the Board and extends throughout the organization. The BSMH Program ensures the development and ongoing assessment of infrastructure to prevent, detect, and correct potential compliance concerns. BSMH is committed to creating a culture that supports integrity, ethics, and compliance in our day-to-day activities. The BSMH Program and the supporting infrastructure and activities are periodically reviewed and updated to provide assurances that the Program is effective and meets expectations of both internal and external stakeholders.

To view our Code of Conduct select the link below.

Download the Code of Conduct

Report Concerns and Questions to Compliance

BSMH Ethics Help Line (powered by a third-party vendor for confidentiality), 24 hours a day, 7 days a week, 365 days a year at: www.BSMHEthicsHelpLine.org or call 888-302-9224. You may report anonymously.

Any HR‐related questions or concerns should be directed to HR Advice and Counsel at 1‐877‐692‐7780, Option #2 or your designated HR Partner.

Concerns about the Safety or Quality of care provided may be reported to The Joint Commission.

BSMH prohibits retaliation for good faith reporting of potential non-compliance or for reporter cooperation in investigations. To the extent possible, BSMH will take reasonable precautions to maintain confidentiality of those who report compliance concerns.

Donna Abbondandolo
Chief Compliance Officer

Sandra Brown 
Chief Privacy Officer

To reach the BSMH Chief Compliance Officer, Donna Abbondandolo, or a Compliance Professional please email emailCompliance@BSMHealth.org.

To reach the BSMH Chief Privacy Officer, Sandra Brown, or a Privacy Team Member, please email Privacy@BSMHealth.org.

Agents, Vendors, Contractors Notice

Vendors and contractors must be aware of, and agree to abide by, the following provisions of our Compliance Program as a continuing condition to do business with us.

Bon Secours Mercy Health Notice to Agents