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Bon Secours Memorial Regional Among Nation’s Best

Ranking places Bon Secours in top 100

RICHMOND, Va. (Mar. 30, 2009) – Memorial Regional Medical Center has been named one of the Top 100 Hospitals nationally for organizational performance, crediting the hospital’s clinical team, physicians and nurses as contributing to overall hospital quality.

Memorial Regional also is the recipient of the Everest Award, an honor bestowed upon only 23 of the100 hospitals on the list. The Everest Award is designated for hospitals with balanced scorecard performance and recognizes hospital leaders who have developed and executed strategies that drive the highest rate of long-term improvement, resulting in the highest performance in the country for the most recent five-year period.

“This recognition demonstrates the strength of our clinical team, physicians and nurses and an intensive effort across the board at Memorial Regional,” said Michael Robinson, the hospital’s CEO. “The ranking in large part is attributed to our most important mission, the health, well being and safety of our patients, and that says our priorities are in the right place. Healthcare is a business, but our patients come first and foremost.”

Within the top 100, Memorial Regional is ranked among the nation’s top medium sized community hospitals and the only community hospital in Virginia to make the list. The only other Virginia hospital, the University of Virginia Medical Center in Charlottesville, is among the top teaching hospitals on the list.

The Study, conducted annually by Thomson Reuters, demonstrates quality performance by evaluating nine areas: mortality, medical complications, patient safety, average length of stay, expenses, profitability, cash-to-debt ratio, patient satisfaction, and adherence to clinical standards of care. The study has been conducted annually since 1993.

They used public information -- Medicare cost reports, Medicare Provider Analysis and Review (MedPAR) data, and core measures and patient satisfaction data from the Centers for Medicare and Medicaid Services (CMS) Hospital Compare data set.

“The 100 Top Hospitals winners raised the bar again this year, delivering a higher level of reliable care and greater value for their communities and payers," said Jean Chenoweth, senior vice president for performance improvement and 100 Top Hospitals programs at Thomson Reuters.

The study found that if all Medicare inpatients received the same level of care as patients treated in the winning hospitals:

  • More than 107,500 additional patients would survive each year.
  • Nearly 132,000 patient complications would be avoided annually.
  • Expenses would decline by $5.9 billion a year.
  • The average patient stay would decrease by nearly half a day.
Memorial Regional also has been recognized by HealthGrades as a 2009 Distinguished Hospital Award for Clinical Excellence™ based on its clinical quality performance. And most recently, Memorial Regional achieved Magnet Recognition® for its nursing team, one of the most prestigious and coveted designations in the nation. Memorial Regional joins its sister hospital, St. Mary’s, as a Magnet hospital. They are among 13 hospitals across Virginia to receive the recognition.

Memorial Regional is one of four Bon Secours’ Richmond Hospitals. The others are St. Mary’s, Richmond Community and St. Francis Medical Center. In addition Bon Secours Physicians is made up of more than 38 physician practice groups, home health, hospice and assisted living facilities.


The Healthcare business of Thomson Reuters produces insights, information, benchmarks and analysis that enable organizations to manage costs, improve performance and enhance the quality of healthcare. Thomson Reuters is the world's leading source of intelligent information for businesses and professionals. We combine industry expertise with innovative technology to deliver critical information to leading decision makers in the financial, legal, tax and accounting, scientific, healthcare and media markets, powered by the world's most trusted news organization. With headquarters in New York and major operations in London and Eagan, Minnesota, Thomson Reuters employs more than 50,000 people in 93 countries. Thomson Reuters shares are listed on the New York Stock Exchange (NYSE: TRI); Toronto Stock Exchange (TSX: TRI); London Stock Exchange (LSE: TRIL); and Nasdaq (Nasdaq: TRIN). For more information, go to www.thomsonreuters.com.

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