welcome to Commonwealth Internal Medicine Associates
Welcome to Commonwealth Internal Medicine Associates - your Patient-Centered Medical Home. It is our sincere desire to give you the best health care possible. We specialize in internal medicine and provide primary care throughout all stages of adult life.
Office hours & appointments
Our office is open Monday through Friday, 7:30 a.m. to 5:00 p.m. Patients are seen by appointment. In most circumstances, we can accommodate same-day appointments. Walk-ins will be seen, if possible, during the day. Please contact us during regular office hours if you need to cancel your appointment. Failure to cancel your appointment 24 hours in advance may result in a fee.
In order to provide you with the best possible care, we need the most up-to-date information about you. Please remember to bring your insurance card and a list of all medications you are taking.
Insurance and payment information
We accept most insurance plans, including Medicare. Many plans require that you make a co-payment at the time of your visit. For self-pay patients, payment is expected in full at the time of service. We accept cash, checks, VISA and MasterCard.
Patients may contact the practice manager to discuss options for financial assistance. If you have any questions regarding your bill, please contact our business office at 804-521-9300 or 800-732-7072.
Our physicians are available to you 24 hours a day. You can call our main office number at 804-560-8838, and after hours you will be transferred to our on-call physician service. If you are experiencing a life-threatening emergency, call 911.
We request 72 hours notice for processing physician referrals, except in the case of an emergency.
Please contact the office with all pertinent information, including specialist name, phone number, fax number, type of specialist, reason for the appointment, date and time of the appointment. We also need the patient's general information, including name, date of birth, phone number, insurance name and patient ID number.
For your convenience, refill requests for medications other than controlled drugs may be requested through your pharmacy, and your pharmacy will submit the request to us. Medication refill requests should be made during normal business hours. We request 48 hours to process refill requests. We are not able to process medication requests after hours.
Please remember that in certain situations, appropriate medical care requires the benefit of a patient examination before a prescription can be filled.
Your records are confidential and will not be released without a signed consent from you.