welcome to Behavioral Health Group

Dr. Sultan Lakhani provides an array of mental health services on behalf of the Bon Secours Medical Group. Working with nurse practitioner Paula Allocca, PhD, PMHNP, Dr. Lakhani and the Bon Secours Behavioral Health Group offer a singular focus on the diagnosis and treatment of mental illness.

Behavioral Health Group
1510 North 28th Street
Medical Office Building, Suite 101
Richmond, VA 23223
Phone: 804-371-1670
Fax: 804-371-1671

Appointments
Our office is open Monday through Friday. In order to provide you with the best possible care, we need the most up-to-date information about you. Please remember to bring your insurance card and a list of all medications you are taking.

Prescription refills
For your convenience, refill requests for medications other than controlled drugs may be requested through your pharmacy, and your pharmacy will submit the request to us. Medication refill requests should be made during normal business hours. We require 48 hours to process refill requests. We are not able to fill medication request after hours.

Please remember that in most situations, appropriate medical care requires a patient examination before a prescription can be filled.

Telephone calls
Have a question? That’s why we are here! Feel free to call us Monday through Friday, 8:30 am – 5 pm at 804-371-1670. Our staff will make every effort to answer your call. Our staff will make every effort to answer your call. If all of our staff are assisting patient and you receive voice-mail, please leave your name, date of birth, two telephone numbers where you may be reached and a brief description of your medical problem, so that we may process your call promptly.

Since our physician is caring for patients, only in the event of an urgent situation will the physician be called to the telephone immediately.

Medical records
Your records are confidential and will not be released without signed consent from you.

Working with your doctor
As a specialist caring for you, we value a close working relationship with the physician who placed you in her care. It is important that the two collaborate and communicate regarding your condition. You can feel confident that we will consult with and keep your primary doctor, as well as other specialists, informed regarding your diagnosis and treatment recommendations.

Insurance and payment information
We accept most insurance plans, including Medicare. Many plans require that you make a co-payment at the time of your visit. For self-pay patients, payment is expected in full at the time of service. To make payment as easy as possible for you, we accept cash, checks, Visa and MasterCard. Patients may contact the practice manager to discuss options for financial assistance. If you have any questions regarding your bill, please contact our business office at 804-521-9300 or 800-732-7072.

Download our practice brochure

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